SHIPPING & DELIVERY POLICY

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At GetPadder (getpadder.com), operated by Sunco Enterprises, we aim to process and dispatch orders in a timely and reliable manner.

Domestic Shipping

For orders delivered within India, shipments are sent through registered domestic courier companies, logistics partners, and/or Speed Post, depending on service availability and the delivery location.

International Shipping

For international orders, where international shipping is available, shipments may be sent through registered international courier companies, logistics partners, and/or international postal services.

International shipping availability, charges, customs duties, taxes, and delivery timelines may vary depending on the destination country.

Order Processing and Dispatch

Orders are generally processed and dispatched within 3–5 business days from the date of successful order confirmation and payment, unless a different dispatch timeline is communicated at the time of purchase or order confirmation.

Once an order has been handed over to the courier, logistics provider, or postal authority, the actual delivery timeline will depend on the policies, serviceability, and operating conditions of the respective delivery provider.

Delivery Delays

While we make reasonable efforts to ensure that orders are dispatched within the stated timeframe, Sunco Enterprises / GetPadder cannot guarantee delivery dates once a shipment has been handed over to the courier or postal service.

Delivery may be delayed due to circumstances outside our reasonable control, including courier delays, weather conditions, public holidays, strikes, transportation disruptions, incorrect delivery information, customs clearance, or other unforeseen circumstances.

We will, however, provide reasonable assistance to customers in tracking or resolving shipment-related issues where possible.

Delivery Address

Orders will be delivered to the shipping address provided by the customer at the time of placing the order.

Customers are responsible for providing a complete and accurate delivery address, contact number, and other information required for successful delivery.

Please ensure that all shipping information is correct before confirming your order. We may not be able to modify the delivery address after an order has been dispatched.

Order Tracking and Confirmation

Where tracking information is available, customers may receive shipment or tracking details through the email address, phone number, or other contact information provided when placing the order.

Delivery and order-related notifications may also be sent to the contact details provided by the customer.

International Duties and Taxes

For international shipments, customers may be responsible for customs duties, import taxes, or other charges imposed by the destination country's authorities.

Unless otherwise explicitly stated at checkout, such charges are not included in the product price or shipping charges and must be paid by the customer where applicable.

Contact Us

For questions or concerns regarding your order, shipping, or delivery, please contact us:

Legal Business Name: Sunco Enterprises
Store Name: GetPadder
Website: getpadder.com
Email: getpadder@gmail.com